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NHS Friends and Family Test (FFT)



Friends and Family Test results

Below are our Friends and Family Test (FFT) results from previous months.

Responses (Average 50 patients) April 2025 May 2025 June 2025
1 Extremely likely 42 44 41
2 Likely 4 4 5
3 Neither likely or unlikely 0 1 2
4 Unlikely 0 0 1
5 Extremely unlikely 3 3 1
6 Don’t know 1 1 0
       
Summary Scores      
Positive 90% 98% 92%
Negative 6% 0% 4%
Neutral  4% 2% 4%

Actions resulting from FFT feedback

Here are some of things we have changed about the surgery as a result of feedback received via the FFT survey.

  • Regular meetings with staff to address issues to help deliver the best care for our patients.